We’re back to the stats. In our previous blog post, we shared a Harvard Business Review study that says, “Organizations with higher levels of engagement report a 22% increase in productivity.” That’s pretty bold. Why? Simply put, engaged employees are more invested in their work. How, though, do these two ideas connect? The Link Between Employee Engagement and Productivity:

Numbers can tell the story about why employee engagement matters. Here are some surprising statistics about employee engagement. Organizations with higher levels of engagement report a 22% increase in productivity. HBR Engaged employees are more motivated, committed, and aligned with organizational goals. They tend to take initiative, collaborate effectively, and produce higher-quality work, which directly boosts overall efficiency and output.

With the new administration, there have come some sweeping changes, one being the abolition of DEI initiatives in the federal government. Over the years we’ve discussed the benefits of DEI initiatives to improve an organization’s productivity, and we believe it’s important to understand the differences and possible overlap with DEI, merit-based, and loyalty hiring.

In the previous blog post we discussed how engaged employees improve the customer experience, leading to happy, loyal customers. It seems pretty straightforward, but the road to employee engagement can be fraught with obstacles: meetings, poor communication, lack of leadership support, lack of growth opportunities, and we can go on and on and on.

There is nothing certain except for uncertainty, and we can’t be sure what’s to come in 2025. We are certain, however, that a positive employee experience directly relates to happy customers. Simply put, employee engagement is a strategic advantage for businesses. Not convinced? Here’s how employee engagement transforms the customer experience: