There is nothing certain except for uncertainty, and we can’t be sure what’s to come in 2025. We are certain, however, that a positive employee experience directly relates to happy customers. Simply put, employee engagement is a strategic advantage for businesses. Not convinced? Here’s how employee engagement transforms the customer experience:

Human Resource departments for small organizations might consist of one person. And that person can be spread pretty thin on a really tight budget. Your HR department might be you – the business owner. It might be your office manager, or the Lone HR Professional in a small organization. It often feels like when there’s blame to be had, people love pointing at HR. And with the bad rap HR gets (think Toby Flenderson from

December is here! It’s the season of holidays and holiday bustle, never-ending cookie swaps, work deadlines and budget meetings, social and family commitments, sneezes, flus, and, often, stress. Add the random office decoration or ugly sweater competition, and your employees might feel more stress than connection. We’re not trying to Grinch our way through the season, but we do know what a financial, physical, and emotional strain the end of the year can be for many. So, to keep your employees’ spirits up, we thought we’d jump on the holiday bandwagon and bring you a little musical, engagement fun. What do your employees really want this holiday?

Is work-life balance a thing of the past? (We certainly discuss it a lot on this blog). In HR circles, work-life integration (WLI) is emerging – the idea that work is a key part of life and vice-versa, and finding space for both can improve the employee experience, employee engagement , and performance. Though we’re not quite ready to let go of work-life balance, we believe it’s important to recognize these growing trends in organizational structure.

We discuss the value of great leaders a lot. In fact, managers, immediate supervisors, and organization leaders are the single biggest variable when it comes to setting the tone for the employee experience. So, do employees quit their bosses? Well, yes. (This is backed by statistics and studies.) So, conversely, will employees stay at work because of great leadership?