360 Degree Feedback Software
Focal 360 is a 360 degree feedback survey solution designed for groups or projects of any size.

Our 360 feedback software is used by more than half of the Fortune 100, as well as thousands of other companies worldwide, because it is easy to use, effective, and highly customizable.
How does 360 degree feedback work?
Participants receive feedback on a comprehensive list of leadership and management competencies, usually from their manager, peers, and direct reports. After the 360 evaluation is complete, participants receive a feedback report with an assessment of their strengths and weaknesses.  more

360 Degree Feedback made easy

Simple and flexible administration
  • Intuitive admin interface
  • Fully automated 360 process
  • Complete control every step of the way
  • All the features you need; only the features you need

Streamlined user experience
  • Surveys are fast and easy to complete
  • Automatic email reminders for raters
  • Task list shows raters the status of all feedback requests.

360 Degree Feedback made more effective

Clear and professional reports
  • Pixel-perfect report design
  • Easy to understand - no PhD or special training needed
  • Customizable report content - you decide what to include
  • Group reports at no additional cost

Targeted qualitative feedback (different for every rater)
Raters are prompted to provide comments in the areas where participants most need them. Raters are also given the option to provide comments for any item in the survey.

360 Degree Feedback customized for you

Customizable survey content
  • Use our 360 survey templates or create your own
  • Create multiple survey templates
  • Customize the question format & rating labels
Customizable feedback process
You decide exactly how you want to get from point "A" to point "B"
Customizable reports
Choose from dozens of different configurations, or we can build an entirely custom report from the ground up.

If you have questions about our 360 degree feedback surveys, or how our 360 evaluation and assessment process might work for your organization, give us a call or fill out the form to the right.

USA: +1 650.577.9604
Australia: +61 (02) 8001 6334
UK: +44 (0)116 251 7988
Email: info@custominsight.com

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More about 360 degree feedback and Focal 360...

What is 360 Degree Feedback?

360 Degree Feedback is a process where employees receive feedback from their managers, peers, and direct reports. Employees also complete a self evaluation as part of the 360 feedback process. 360 Feedback is often used as part of a performance evaluation or performance appraisal process, but it is ideally used for developmental purposes only. Many companies try to use 360 Degree Feedback for both performance evaluations and development, but this is tricky since it sends a mixed message to employees. Nevertheless, this is often the practical reality that organizations face.

Who should receive 360 Degree Feedback?

360 Feedback is most commonly used to get feedback on managers and leaders in an organization, but some companies also include non-managers (individual contributors) in the 360 feedback process. When 360 feedback is conducted at different levels, it usually makes sense to use different 360 survey templates for company leadership, managers, and non-managers. The competencies, behaviors, and skills that are needed at each level are different, so the 360 evaluation form should be designed to measure the things that that are relevant to each person's level. We have provided some sample 360 feedback survey questions for different levels so you can see how this typically works.

What are the benefits of 360 Feedback?

When used as a development tool, 360 degree feedback offers a number of benefits, including increased self awareness, identification of potential problem areas and gaps in perception (blind spots, disagreements, hidden strengths and weaknesses, etc.), professional development, and increased communication and openness among employees.

About Focal 360
Focal 360 is an online software system that allows you to conduct 360 degree feedback with minimal effort and maximum impact. The entire process is streamlined and automated. Process management requires very little effort. We offer pre-defined questionnaires and a general leadership model that is statistically validated and benchmarked. Alternatively, you can load your own survey template or competency model into our 360 software.

Focal 360 is used by a broad range of companies and HR consultants, including more than half of the Fortune 100. We work with companies with just 10-20 employees, and we also support large-scale projects at large companies with more than 100,000 employees and tens of thousands of managers.

Focal 360 can be customized according to your specific business requirements or talent management process. If you have a unique method, approach, or model for 360 feedback, let us know.

Since Focal 360 is a web application, no special software or operating system is needed. The application is compatible with Windows or Mac, as well as other common operating systems. The only technical requirement is an internet connection and a web browser, such as Internet Explorer, Firefox, Safari, or Chrome.

Please contact us if you would like to see an example of our reports or review our system. We are confident that you will be impressed by the ease of use and quality of the product.

About / More Info


USA: +1 650.577.9604
Australia: +61 (02) 8001 6334
UK: +44 (0)116 251 7988


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